At Autocred India, we are committed to protecting the privacy of our Members. This Privacy Policy outlines how we collect, use, and safeguard your personal and business information. By enrolling in Privilege Membership, you agree to the following terms:
- Introduction
- Throughout this document, the terms "we", "us", "our", "ours", "Autocred India" refer to Autocred India. Ltd. And the terms "you", "your" & "yours" refer to you (the individual whose Personal Data we are referring to).
- Your Privacy is of paramount importance to us. We are committed to safeguarding your privacy and protecting your Personal Data with us. This Privacy Policy outlines the details of the Personal Data we collect and process, how we handle it and the purposes for which we use it. Please read the following carefully to understand our practices regarding your Personal Data. Personal Data means any data about an individual who is identifiable by or in relation to such data.
- What Personal Data Do We Collect, Store and Process?
- Demographic, Identity & Contact Data (for e.g., name, last name, date of birth, email address, father’s name, mother’s name, address proof, contact number, language, occupation, state, physical address with pin code, age, nationality, spouse name, marital status, gender, religion, caste)
- Authentication Data (for e.g., signature proof)
- Personal Identification Documents (for e.g., PAN card, voter ID, passport, Aadhaar card, GSTIN, driving licence, ration card, etc.)
- Financial Account Details (for e.g., bank account number, bank IFSC code, bank statement and loan agreement number, data received from Credit Bureaus, income, proof of income (including salary slip or form 16 or ITR with computation of income)
- Educational & Professional Data (for e.g., employer data, resume, basic qualification, educational qualification, experience
- How and Where Do We Collect Your Personal Data From?
- When you visit our website or social media pages (like Facebook, LinkedIn, Instagram) and fill in the registration form and use the “contact us” facility.
- When you use our mobile application.
- When you interact with us via our websites or use services on our websites including customer support.
- When you interact with us via our WhatsApp account.
- When you interact with our sourcing partners and express interest in our products.
- When you provide us data during our marketing roadshows.
- When your data is provided to us through a referral.
- How Do We Use Your Personal Data?
- When you opt for a loan or EMI on purchase of a product at a sales outlet and provide your information to our empanelled dealers.
- If you express an interest in our services, either online or at a physical outlet, we collect and share your Personal Data with our empanelled dealers, who in turn would contact you to provide more details on the loan.
- If you are an existing customer or want to apply for a loan through our website or mobile application, we collect your Personal Data for the following purposes:
- to authenticate your account or information on our application that you use.
- to process your loan application efficiently.
- to perform risk assessment, detect and prevent fraud prior to arriving at a decision for providing a loan.
- to deliver the information and support you request, including technical notices, security alerts, support and administrative messages.
- If you are an empanelled dealer, we collect your Personal Data for onboarding and payment purposes.
- If you are a visitor to our website or social media pages, we process your Personal Data to optimize your experience, customize content and track digital footprint.
- Who Do We Share Your Personal Data With?
We may disclose your Personal Data to:
- Our Parent Company for business and operational purposes.
- Our Affiliates or Group Companies.
- Our Sourcing Partners.
- Credit Bureaus for loan eligibility, underwriting and submission post disbursement as per RBI Guidelines.
- Third Party Service Providers who work for us or provide services or products to us.
- Our Partners.
- Rating Agencies.
- International Data Transfer
- Our data centers are located in India. Any Personal Data that we transfer will be protected in accordance with this Privacy Policy.
- How Do We Secure Your Personal Data?
- We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure that appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We train our employees about the importance of maintaining the privacy and security of your Personal Data. We ensure that the third parties with whom we share your Personal Data are under appropriate contracts and we take appropriate security measures to protect your Personal Data in line with our policies.
- How Long Do We Keep Your Personal Data?
- We retain your Personal Data for as long as it is required to fulfil the purposes outlined in this Privacy Policy and for legal or regulatory reasons.
- How Do We Use Cookies and other Tracking Mechanisms?
- We use cookies and other tracking mechanisms on our website to collect data about you. We use the data collected from cookies and trackers to analyze trends and statistics. This will help us optimize and customize your website experience and to provide better website functionalities and personalized experience to you.
- We collect Personal Data about you via Mobile Application using permissions such as camera, contacts/telephone, coarse (network-based) location, fine (GPS) location, list of accounts, external storage contents, photo, SMS, etc. Your iOS and Android devices will notify you of the permissions that our app seeks and will provide you an option to consent to or refuse the permission. We use the data obtained through permissions to provide the functionalities through the Mobile Application. We have also embedded certain trackers in our Mobile Application for the purpose of credit underwriting and providing functionalities through the Mobile Application.
- Where you have given consent for use of Mobile Permissions while accessing our Mobile Application, you have the option to revoke your consent from the Settings Section of your mobile device. In many cases, upon such a revocation, you may not be able to access certain features of the Mobile Application or continue using our products and services.
- On What Basis Do We Process Your Personal Data?
We process your Personal Data by relying on one or more of the following basis:
- You have consented to us processing your Personal Data for specified reasons.
- The processing is necessary for compliance with a legal obligation we may have towards other stakeholders like law enforcement agencies, government agencies, regulators, etc.
- The processing required for employment purposes.
- The processing required to fulfil our reasonable purposes. (for e.g., credit scoring, recovery of debt, prevention and detection of any unlawful activity including fraud, to evaluate, develop and improve our products and services)
- The processing is required to meet our contractual obligation under the agreement executed with you and consent for the same is provided by you under such agreement.
- What Are Your Rights Relating to Your Personal Data?
You have certain rights regarding your Personal Data that is with us, and we commit to provide you with them. We have provided a list of your rights, although please note that they may not always apply in every case.
- Right to Information: You have the right to get confirmation and a summary of your Personal Data that is with us along with other supporting information as well as identities of all the third parties with whom your Personal Data has been shared.
- Right to Correction: You have the right to ask us to rectify your Personal Data that is with us that you think is inaccurate. You also have the right to ask us to update your Personal Data that you think is incomplete or out-of-date.
- Right to Erasure: You have the right to ask us to erase your Personal Data that is with us under certain circumstances.
- Right of Grievance Redressal: You have the right to lodge a complaint with the Data Protection Board in case you do not receive a response from us within 7 days.
- Right to Nominate: You have the right to nominate a person who would act on your behalf in case of death or incapacitation.
- Right to Restrict Disclosure to Third Parties: You have the right to ask us to restrict the disclosure of your Personal Data to Third Parties under certain circumstances.
- How Can You Contact Us?How Can You Contact Us?
- For any further queries and complaints related to privacy, you reach out to us by writing to us at the following address:
- info@autocred.in
- For any grievance redressal or escalations, you can reach out to us at the following address:
106, IST floor, Vishwasadan
Tower, Janakpuri West, District
Center, New Delhi - 110058
